Forum Discussion
Articulate 360 Install Error: 80070643
Cannot get update to Storyline to install. Have checked all Windows 11 updates which are fine, installed Visual Studio and .NET versions are good.
Need this urgently for a work product, anyone hav...
Hi Steven,
I just wanted to jump in on this as I am having a similar issue...
For whatever reason SL360 will not open for me at all. I get a loading icon for a second or two and nothing happens. I've restarted my device numerous times which hasn't worked so I thought I would go ahead and uninstall/re-install to see if that helped but when I attempt to uninstall via the Articulate 360 app I get an error message with the "80070643" code appearing.
It's strange as it states it may be due to insufficient space but I have plenty and also I've updated the software countless times with no issues...
I have multiple project deadlines due this week so this is a real inconvenience.
I have submitted a support ticket, but just seeing on the off chance if anyone can recommend anything I may not have thought about in the meantime as I'm really up against it.
Thanks in advance!
