Forum Discussion

DeLoraReardon

Community Member

9 years ago

Articulate 360 Peek Window issues

Peek 360

LaurenDuvall

Staff

6 years ago

Hi Twanica!

I can see how this is frustrating! I'm sorry this has been such a hassle trying to use Peek on two monitors! This bug has been reported to our team and we are continuing to track the user impact. We'll respond if we hear of an update!

You're right! This community is quite amazing! It's because of people like you who continue sharing tips, asking questions, and keeping us updated on what is important to users! Thanks for taking the time to share!

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360 Peek Window issues","id":"message:967153","revisionNum":1,"repliesCount":85,"author":{"__ref":"User:user:246354"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:967153"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:967153"},"body@stripHtml({\"truncateLength\":200})":" I apologize is this is covered elsewhere, but I didn't see it if it is. I have dual monitors because I find it easier to develop that way (pull up material in Word on one screen, copy into Storyline...","body@stringLength":"1121","rawBody":"

I apologize is this is covered elsewhere, but I didn't see it if it is. I have dual monitors because I find it easier to develop that way (pull up material in Word on one screen, copy into Storyline on the other). The Peek screen recorder seems to be a bit confused by that. When I try to record something, the \"window\" that shows up is about four inches from the screen I choose.

For example, if I choose \"full screen\" of the monitor on my left, it puts the red box mostly in the middle of the two monitors instead of fully over the left side. I am posting a screen shot of where the window goes on this page for an example (attached). The weird thing is that it will record the screen as if it is in the proper place (though does record the line of record box itself). If I move it with the move crosshairs to cover the window fully over the where I want it, it does not record correctly (it acts offcenter). I've tried playing with various things in Properties to see if it is a \"compatability\" thing, but haven't found an answer yet. Anyone have any ideas?

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Hi Twanica!

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Hi Twanica!

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