Forum Discussion
Articulate Storyline 360 crashing when I preview or publish
Hello,
I have a storyline file that keeps crashing Storyline 360 everytime I try to preview or publish. I've stripped out a font that I thought might be causing it. What other steps should I take?...
Welcome, Sarah. You came to the right place for help! 😀
The behavior you're describing usually happens when there is a corrupt element on a slide. Could you try importing the slides into a new Storyline file? Let me know if that helps!
If that doesn't help: Does the crash happen when you try to preview a specific slide or scene? If so, one way to nail the culprit down is to remove the affected slide's objects one by one.
Let me know if you need a hand! With your permission, I'm happy to test your .story file. I'll let you know what I find, and will delete it when we find the culprit! You can share it publicly here, or share it privately with our Support team here.
