Forum Discussion
Audio Delay When Published But Not When Previewed
I have a slide with audio that should begin playing when the timeline on the slide begins. When I preview the slide, it works as it should. When I publish the course, the audio is delayed by 10-15 s...
I'm having a similar issue when publishing my course for LMS.
The audio on my first slide is delayed 10-18 seconds. I've tried recreating the slide, giving the audio one second of "space" at the start. Adjusting the output/publish settings. It's delayed in review but apparently that is because of my company's internet settings in Chrome. But now it's happening when I upload it to our LMS. None of my other courses have this issue.
Hi Melissa,
Thanks for reaching out!
I understand the audio in your course is delayed when publishing to your LMS and Review. Is this the only course that doesn't play as expected in Review or does it happen across multiple courses due to your company's internet settings?
One thing you can try is testing your course in SCORM Cloud. If it plays as expected there, the issue is likely related to your LMS. If the course doesn't play correctly, it'd be helpful for us to test it for further troubleshooting. You can share your file here if you're comfortable, or privately in a case.
