Forum Discussion
SonjaMoore-fff6
4 years agoCommunity Member
Audio Error in Rise
I keep getting an error when trying to record audio to markers. This doesn't happen on my home laptop but only happens on my work laptop. I'm wondering if it's a firewall issue. I'm using Chrome and...
SonjaMoore-fff6
4 years agoCommunity Member
Hi there. I reached out again to our IT department and we did a test by disabling ZScaler, which is a cloud security software package. The upload worked fine after it was disabled so they will attempt to whitelist rise.articulate.com so that I can upload the files with ZScaler enabled. Thanks for following up.