Forum Discussion

GinaRumley's avatar
GinaRumley
Community Member
3 years ago

Audio not playing

I inherited a course where I can not hear the audio when I preview the course nor on Review 360. The timeline, based on the length of the audio file, works fine and I can hear the audio when I right-click and select Preview Audio as well as in the Audio Editor.  I have also uploaded a different a copy of the audio file but I still can't hear anything.

What other options should I check?

  • Hi Gina,

    Welcome to the E-Learning Heroes community!

    I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your support case.