Forum Discussion
AUTO FIT incompatability
What in the heck did they do to Storyline 3 to make it create files that will not open. I recently updated my Storyline 3. Since then, I have created two files that I imported the contents from a Power point. I save the file. Now when I try to reopen it, I get the message that says I can't open it because of the AUTO FIT feature.
I hope this was not done to force me to purchase Storyline 360. If so, that is a nasty business move. It won't work.
Would someone please help me with this issue.
Thanks,
Vic
- VictorMadison-3Community Member
I have the previous version of Storyline 3 on my laptop. I performed the same task with that version and the file reopened without a problem. The last update to Storyline 3 seems to be the issue. BAD BAD BAD.
I hope they will fix this soon as it has cost me a lot of time (money).
- VictorMadison-3Community Member
I deleted the latest update for Storyline 3 and reinstalled the previous version (update 15: 3.15.26825.0). This version works just fine without the "autofit" issues. It will not open Storyline 360 files that use the autofit feature, but it will reopen files that it creates that have text changes.
Articulate - please fix this issue and put out another update to Storyline 3.
- MariaCSStaff
Hi, Victor.
As I mentioned here, we just released the fix for the issue reported where project files wouldn't open after duplicating a text object.
You'll want to update Storyline 3 to ensure you're using Build 3.17.27621.0.Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.