Forum Discussion
Automatic Import of Closed Captions for Media - Not working as expected
Hey team
We are producing _a lot_ of modules at the moment and each has closed captions with sound.
The documentation says that if we named our closed caption (.srt) files with the same name as the file and stored them in the media directory, Storyline 360 would automatically import them. (Source: https://community.articulate.com/articles/articulate-storyline-360-user-guide-how-to-add-closed-captions#import)
Import Captions Simultaneously with Media
If your caption files have the same names as your media files and are stored in the same folder with the media, they’ll automatically import into Storyline 360 when you import your media.
For example, if I have a video called MyVideo.mp4 and the corresponding caption file is named MyVideo.srt and is located in the same folder, I only need to import the video into my Storyline project, and the captions will automatically import and sync with the video.
This doesn't appear to work for us.
The media files are .aac (standard for this) and the subtitles files are .srt.
I know we can add them manually per slide but at over 800 slides to do - we would love this automatic option to work.
What have we missed here?
Hi Jeremy!
I see that you reached out to our Support Team directly in a support case and worked with my teammate, May! Great call. May has logged this as a possible software bug where Storyline is not importing the closed captions automatically with its media that has the same name and folder container.
We'll continue updating you in your support case!
Hi folks,
I've run into this problem too with the latest version of Storyline 360.
On a single slide I can hit Insert Audio and it will insert a WAV file along with the identically named SRT file.
But when using the Media Library to quickly import 100+ Wav files, it does not import the captions with it.
Is there a workaround for this as manually importing 100 files is painful, especially after creating 100 caption files 😖😖😖
Hello Scott!
Sorry for the trouble! I understand that it is possible to import audio and captions on a single slide, but the caption file isn't included when importing multiple audio and caption files into the Media Library. Is that correct?
I'd recommend connecting with our Support Team in a support case to better understand what you're running into and then also to offer a workaround. I'll keep an eye out on your case to see what the fix is!
Hi all,
I've created an app that will take a Storyline 360 file, and export an Excel report of all captioned media, with original and converted filenames, word counts, etc.
Regarding import, the report tool allows you to edit caption text manually or automatically in bulk by speech-to-text, and update the captions in bulk automatically in the Storyline file.
The app will export: the updated Storyline file, the report, all captions and media files.
I'm interested in streamlining the workflow and adding features.
If you'd be willing to share a Storyline 360 file while I'm still in the testing phase, I might be able to help you out.Hi Jim, I am very interested in this app as I am in the process of updating many of our courses with closed captioning. Anything to expedite this process would be greatly appreciated. When is this app going to be available? Thanks,
Hi Murray,
I'm currently in the testing phase with some other users. We are refining processes, etc. I suspect this will shave tedious hours off of development time. Maybe we could help one another.
If you would like, please feel free to contact me at jimbertelsen@gmail.com.
Thanks,
Jim
