Forum Discussion
Base layer playing while editing another layer
- 3 months ago
Hello HoneyTurner,
Sorry about the picture. If you right-click on it and open the image in a new tab, depending on your browser it should load a full-sized image for you.
I do find it strange that we're getting different behavior after testing the same project file. As a troubleshooting step, please try repairing your Storyline 360 installation to fix the problem. If the issue persists, please make a quick Peek 360 recording so I can test it more accurately using your steps.
Thanks JoseTansengco,
I can't get your pic to zoom, so I hope I understood correctly.
If I am on slide 1.2 or 1.3 and set Brian's Slide Layer Properties to have "Pause timeline of base layer" checked, it's still playing both Brian and Danielle when I hit the play button on Brian's timeline.
Hello HoneyTurner,
Sorry about the picture. If you right-click on it and open the image in a new tab, depending on your browser it should load a full-sized image for you.
I do find it strange that we're getting different behavior after testing the same project file. As a troubleshooting step, please try repairing your Storyline 360 installation to fix the problem. If the issue persists, please make a quick Peek 360 recording so I can test it more accurately using your steps.
- HoneyTurner3 months agoCommunity Member
I'll have to wait to get IT to work on the repair with me, but I'm pretty sure I've seen this same behaviour since the beginning, which includes 2 different computers and a repair on the first one.
In the meantime, I've uploaded the video to show what I'm doing. You should only be able to hear one voice when playing the Brian layer. But, you can hear both voices (his and hers)
- HoneyTurner3 months agoCommunity Member
It doesn't seem to want to upload the video, so here's a link to it: https://imgur.com/a/1pcImWg
- HoneyTurner3 months agoCommunity Member
The reinstall worked! And I see new features. I've spoken to my IT team and confirmed I was not setup to check for updates, so they've now added that to their calendar and hopefully I'll be less glitchy going forward.