Forum Discussion

RyanDaveLara's avatar
RyanDaveLara
Community Member
5 months ago

Beginner: Rise360 Content Completion does not work with LMS

Hello e-Learning Heroes! I am a newbie here trying to figure out how our LMS can read completed courses imported from Rise 360. I tried downloading the package in SCORM 1.2 and 2004 but both doesn't work. The system can't seem to read the completion from the package. Any important tips on this to ensure that my content works well with the system?

  • KarlMuller's avatar
    KarlMuller
    Community Member

    So when a student completes a Rise course that exists in your LMS, no student course completion data is recorded by the LMS?

  • Hi Ryan,

    Can you show us a screenshot of the rise publish settings and your LMS activity completion settings?

    • RyanDaveLara's avatar
      RyanDaveLara
      Community Member

      Hello Jay! Thanks for showing interest in my concern.
      Here are the publishing settings:

      • KarlMuller's avatar
        KarlMuller
        Community Member

        Hi Ryan,

        Based on your screenshots, students need to view 100% of the Rise course content to get a course completion status. 

        If you have any quizzes, none of them are used to determine completion.

        Is that what you intended?

  • Hi guys!!  I have had the same problem for two days. I published a couple of new courses as xAPI, uploaded them to the LMS, accessed them, and can complete a few sections or even the entire course. BUT when I close the tab, and enter the course again, none of my progress has been recorded. In the back end, the LMS shows the course as 'not started'. 

    I tried with two different projects to see if I could replicate the issue, and I think it might be a bug during the publishing stage??

    I'm surprised to see this is the only entry in the past 48 hours mentioning this issue with completion. 

    Thanks!

  • I keep having the same issue. We have tried a battery of tests, and anything that has been published from Rise in the past 48 hours, cannot be tracked either for progress or completion. 

    We have tried re-uploading pre-published scorms from december to the LMS and they work fine, so it looks like it's any new scorms published recently. 

    We use:

    TinCanny Version 4.4.0.1

    LearnDash Version 4.14.0

    Wordpress 6.5

     

    Thanks!

     

  • Hi, have tested it with a recently created and published package from the this month and it works for me.

    Here are my specific settings for the LMS and rise.

    Not to familiar with other LMS's so cant be a huge help sorry.

    Moodle 4.1.8

     

  • JoeFrancis's avatar
    JoeFrancis
    Community Member
    1. What is your LMS?
      • Major version and minor revision
    2. What versions and Editions of SCORM does it fully support? (e.g., if the documentation says it "downgrades" SCORM 2004, Ed. 4 to Ed. 3, it does not fully support SCORM 2004, Ed. 4)
    3. Have you tested your file on SCORM Cloud?
      • What were the results?