Forum Discussion

SalesTrainingTe's avatar
SalesTrainingTe
Community Member
3 years ago

Blurred video after publishing

Can you please assist? I am getting more complaints from my customer on blurred videos imported into Storyline. They play fine before published. and then I need to zip to get the SCORM file for the LMS.

You can see the difference in the screenshots.

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hello, Sales Training Team.

    I'm happy to help you troubleshoot, but it looks like your attachment did not come through. Can you please try again on your post by clicking Add Attachment?

    Thank you!

  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Sherita!

    I see that you’ve reached out to our Support Engineers and are working with my teammate. You’re in excellent hands! We’ll continue the conversation in your support case.

     

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