Forum Discussion
Blurry Images in Preview and Published
I've noticed this for awhile, all of my images I insert into this Storyline 3 course appear quite blurry everywhere - on the Storyline development screens, when previewed and when published (either ...
Hi Ashley,
Could you please prioritize this as a discussion topic with your management team? The community has been asking about this for MORE than 2 years now. Articulate fixed the problem in 360, but neglected S3. My question is how could you neglect S3 when your customers paid good money for it? How is it that 360 was updated and S3 wasn't updated simultaneously (or very shortly afterward)? How is it that we are still talking about this 2 years later? Please advise and give us a concrete timeline for the update. There shouldn't be a work around; there should be a concrete answer. If we don't receive one, who else can we contact at Articulate HQ to express these very clear inequities?
Thank you.
Hi there, Evan. I hear your frustration, and I've shared it with my team, including management. We're continuing to support Storyline 3 with bug fixes, and I'll let you know here when we have new information about the blurry image and text issue. The blurry output issue was fixed in the Storyline 360 March release, and I don't have a timeline for the next update of Storyline 3.
Our first priority is delivering a continuous stream of new features and content to Articulate 360. The vast majority of our customers are using Articulate 360, so that’s where we’re putting our focus. We know some folks are unable to switch to subscription plans or cloud apps, and if there’s anything we can do to help you make the case for Articulate 360, let us know. We’re happy to help.
