Brightspace resetting SCORM progress

Heather you haven't clarified if you used SCORM 1.2 or SCORM 2004. 

Which do you use?

I'm asking because I'm a ardent Articulate user that has a iSpring developed course that is experiencing the Reset to 0% when publishing to Experience API but not seeing it when we publish to SCORM 2004.

I've used SCORM cloud to perform testing on SCORM modules and it has a very nice report at the end of a group of sessions. The logs show exactly all the communication between the LMS and SCORM module. It really breaks down what the break down is and when it happens.  Very very good diagnostic tool. Just hope that you don't end up debugging a SCORM cloud only problem. I like it because  it can show that it is not so much the LMS but the API and Publishing tool that are the problem when the problem happens with both my LMS and the SCORM Cloud testing. The SCORM cloud can be free if you keep the number of courses down. 

I'm interested in hearing back if you are using the older 1.2 which is known to have resume problems. SCORM 2004, I would expect to be the goto. Experience API is still something very much up in the air for me since I've had the problem with Ispring publishing. Lots of promise though.