Forum Discussion
Bug in the Timeline feature
Is anyone else seeing this bug in the Timeline feature in Articulate Rise? It first appeared a week ago. I submitted a case but have not heard anything back. I submitted a case again today as the bug remains.
When I added an image to a Timeline the image appeared twice in the content box. Also, the audio file that was already added was duplicated. AND every other module in my Articulate RISE portal now has double image and audio files showing.
Hi PaulJacobelli!
Sorry to hear you've run into this setback!
I noticed your support case was being handled by my teammate, Ian. It looks like he replied to your e-mail letting you know we just released a new update for Rise 360. This update fixes the issue you ran into where:
- In a Timeline Block, adding both picture and audio to an event will display them twice.
There's nothing to install for web-based apps. New features and fixes are immediately available. Please let me know if you have any questions about this update or the issue you reported!
