Forum Discussion
Can a "mailto:" link be used within Rise?
I'm currently testing out and learning rise. In an introductory "lesson" we would like to show photos and contact info for staff. I would like to make the staff person's email address be a link that would open the learner's email app. I tried editing the embed link function in rise, but no matter what, it automatically appends "http://" in front of the "mailto:" link. Any help will be appreciated.
Thanks!
- GregHagarCommunity Member
Are the roadmaps or feature request lists ever published? I would love to know where this, and other issues, stand at a given point in time. The Articulate community is so helpful and this would be a big win for transparency.
Hi there, Greg. We don't have a published version of our roadmap, but as we get closer to features we know we'll release, we'll let you know. I know it's important to plan what to expect as you're authoring.
We are still tracking the request for in-text mailto: functionality. Right now, we don't have an ETA on any additional support beyond the button blocks, but we'll let you know if that changes!
- IrinaPoloubessoCommunity Member
If I write an email and press enter - it is automatically conveted to a hyperlink with an "http://" added before "mailto" and clicking it produces an error.
I add to the comment above - could you please remove the automatically added substring "http" to mailto so that the mailto: could work?
Many thanks! - AlexMarinCommunity Member
I have the same issue. It isn't working.
I tried is.gd and bitly and both options fail in Rise.Rise responds with
"We are unable to generate an embed for this URL. Please check that the URL is valid and the content is publicly accessible."
When I try to paste the shortened link. I tried several emails and it's the same result each time.
Any help would be appreciated.
- JohnSayStaff
Hi Alex!
If you're getting that error, I believe that you are using the URL/Embed content type in Rise.
I would recommend that you use the Text block in Rise and then edit your text to add a hyperlink. Please check out my Peek video here to see a demonstration.
This is the shortened URL I used in the video:
https://is.gd/KRzR1D
This shortcut goes to mailto:someone@example.com- AlexMarinCommunity Member
I see.
Ok so you can't use the URL/Embed. Good to know.
Thanks.
Hi Alex,
Just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want any information publicly...I always double check when I see the "confidential" email disclaimer!
- HeatherHossf283Community Member
Chiming in here -- I found this thread searching for information about this feature because I need to add a Contact section in one of the courses I'm creating in Rise. It would be great if the "mailto" could be one of the options when creating a hyperlink.
That said, another Block suggestion would be for a Contact/Comments form, where the user can enter their email address and comments and hit submit.
Rise is great -- as soon as we tried it for one project, we started coming up with ideas for all the other projects we could use it for. We're looking forward to seeing it grow!
- MartinEvans-d2aCommunity Member
Is there any update on the status of this issue? This is a much-needed feature!
Hi Martin,
Thanks for checking in. No movement on this feature yet - but as Leslie mentioned it's something they're looking into.
In case you're wondering, here's the process we go through with feature ideas!
- HollyHarris-1b2Community Member
Could you at least make it so Rise doesn't keep automatically populating the http:// in front of the MailTo: link?
Hi all,
Just a quick update - we also added support for Mailto Support in Button blocks. Take a look at this quick Peek on how to add it.
- HollyHarris-1b2Community Member
Also, if you could please allow us to use " character in the url we could at least use this for gmail:
https://mail.google.com/mail/?view=cm&fs=1&to="YOU@YOUREMAIL.COM"
Hi Holly,
I did share this idea as a part of the feature request we've submitted - so we'll keep you posted here with any updates on that.