Can I change a thumbnail on a video?

Yes indeed: thumbnail option is critically needs in RISE for Videos not to start with blank frame.

Hi,

I am using Rise and have a black screen on 2 of the video uploads and a thumbnail or first screen displaying on the third video. I would like it to be consistent and have thumbnails start screens on all my videos uploaded into Rise. 

Have tried editing in Replay but it won't let me import the video says its not a recognised file format.

How can I set the video to show a start screen and not black please?

Thanks

Ruth

Hi Michelle! Thanks for clarifying. The same is true for Storyline 3. 

Hi Michelle!

Since you mentioned slides and layers, it sounds like you're using Storyline 360. Is that right? 

If so, you have the ability to set the poster frame in Storyline 360. Simply right-click the video placeholder, and choose set poster frame.

I too am working on a project with several videos embedded on slides and am getting a blank screen. Picking a thumbnail would be most useful.

In the meantime, I played/paused the video then took a screenshot of the opening scene. Then put the video on a layer and added a trigger to the base layer to show the layer with user clicks the image. And finally, I added a text box stating to click the image to play the video. 

Hi there, Jonathan. This isn't an option currently, but we're tracking this request. I'll tag this discussion for updates. 

In the meantime, some folks are using Replay 360 to add an image at the beginning of a video, and publishing to .mp4.