Forum Discussion

CurtisWiens-ce1's avatar
CurtisWiens-ce1
Community Member
7 years ago

Caption shape drop shadow bug

Not sure how long this has been a bug but all 3 of our developers are seeing this: If you put the triangle call out on a caption shape on the left side the drop shadow stops rendering half way out. This ONLY happens when you position the triangle on the left side of the caption shape. See attached. 

  • Mike's avatar
    Mike
    Community Member

    Hi Vincent,

    I am using the latest version of Storyline 3, not 360, and I am seeing this issue. Will this also be fixed in Storyline 3?

    Thanks,

    Mike

  • VinceScoma's avatar
    VinceScoma
    Community Member

    Hi Curtis,

    I am happy to share that the issue where shadows were not rendering on caption when the pointer is on the left side has been resolved!

    The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline.

    If the problem reappears, please let us know! We are happy to help!

  • Hi there, Curtis.  I can see that the shadow doesn't render properly in Preview or in HTML5 output.  It works in Flash output.

    I'll get this behavior documented for our team to investigate.  Thanks so much for pointing it out!  I'll let you know any new information I get as soon as I can.