Forum Discussion
Caption text in videos showing different size to different viewers
Hi,
We have a Storyline block in rise. The Storyline block has videos with Captions.
When we test, the captions show correctly and look right, but for many others the Captions basically fill the...
Hi Darren! Sorry you are having issues with Captions in your Storyline block!
I would love to help you troubleshoot, I just have a few clarifying questions:
- Is this happening with all Storyline blocks or just this one in particular?
- Is this happening when previewing the course or when viewing the published content?
- Have they tried using a different browser, clearing the cache, or rebooting the hardware?
If you'd like you can share your project with us here, or privately through a support case so we can investigate this. We will delete it from our systems when troubleshooting is complete!
Thanks for reaching out!
