Forum Discussion

RISE1's avatar
RISE1
Community Member
5 years ago

Chrome v83

It seems the latest version of Chrome (v83) may not be working with RISE SCORMs. When you close the browser, the session does not close properly, and progress, time, grades, or anything else is lost...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi folks! I wanted to jump on here and clarify a couple of points:

  • We are seeing an issue where Rise 360 courses hosted on Moodle do not resume properly in Chrome 83. Instead, courses always start over from the beginning. We have logged this as a software bug.
  • The issue Mark was seeing in SABA LMS was not found to be a bug. Instead, the problem Mark is encountering is a possible issue with Saba LMS when used with the latest Google Chrome update.

If you're unsure if your courses are affected by the Rise 360 bug or an LMS issue, please send your SCORM output file to our team by clicking here. We'll test it from our side to confirm!

EDIT: Here's another recent discussion about SABA settings that should help!

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