Forum Discussion
Chrome v83
It seems the latest version of Chrome (v83) may not be working with RISE SCORMs. When you close the browser, the session does not close properly, and progress, time, grades, or anything else is lost...
Hello, just want to join in with this discussion as we are experiencing this problem as well. When people have finished the e-learning they receive an error message that they have not met all the requirements of the course. Our LMS is Successfactors. We have also noticed something that Mark mentioned in a post above ("When they choose the exit option within the content, it appears that the progress is being saved correctly. It is only when they click the ‘X’ of the browser window that this happens.")
We have currently put a hold on all e-learning roll-outs and content import whilst we were trying to work out the problem but we actually need to roll out some material quite urgently so very much looking forward to hearing a solution.
Would advising all users to use Mozilla as their browser be a good temporary solution do you think?
