Forum Discussion

DrakeHighlan946's avatar
DrakeHighlan946
Community Member
6 years ago

Closed Captions Flashing

Got a closed captions mystery. I've added closed captions to a video in Articulate 360. Once published, they appear at the correct times, but they flash on and off the screen with a strobe effect....
storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

ChristianaAwoji's avatar
ChristianaAwoji
Community Member
4 years ago

Hi Katie,

Are you able to please share some of the "tailored possibilities" so that we can implement them while waiting for a more polished solution in Storyline?  My team is publishing many "how to" videos in MP4 format and we need to employ non-strobing (!) captions in the embedded videos for accessibility. 

I have tried triggering player captions as well as setting the caption variable default to True, but the resulting captions associated with our video clips still flicker appallingly in the published MP4. 

Our current workaround is to use YouTube captions, but we would prefer to create everything within Storyline.

Kind regards,

Chrissy

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