Comments unavailable in Review 360?
I searched for answers to this and didn't see anything that quite fit my issue...
I am working with a client and have a Rise course that I published to Review. The client does not have an Articulate license (that I know of) so I checked the box to allow comments from those without licenses. I set a password and shared the link and password with the client.
I just witnessed that she was unable to leave comments until I turned the password off - is this normal behavior of the system? As soon as I turned the password off, when she refreshed her browser, she was asked for her email as expected to leave comments and the comment box was then visible.
I would really like to password protect this content, but this is the first time I've used that feature for someone outside my organization and it didn't work. Any other troubleshooting tips or suggestions as to why this didn't work would be appreciated!
Thank you!