Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
As I mentioned before this problem affects a very small number of our learners. Currently less than 1 percent.
The IT infrastructure for each organization is different, and we all use a different LMS, so it's hard to pinpoint a definitive problem.
For our organization it would appear that learners using Internet Explorer are more likely to experience this problem than users of other browsers. We moved one user from IE to Chrome and the problem stopped immediately.
However there are many Internet Explorer users that don't have this problem.
This may have no bearing on your problem, but it is starting to look like Internet Explorer being a common denominator for us. I would like to narrow it down more than that (OS, IE version, etc) but with such small numbers, it is hard to justify dedicating resources to this problem.
