Forum Discussion

AlyssaWhale-ce8's avatar
AlyssaWhale-ce8
Community Member
5 years ago

Course identifier in Rise

Hi there Please can someone provide some advice. My team are new to Rise. We currently use Articulate Storyline 3, 2 and Studio.  When publishing a Rise course to SCORM 1.2 it creates a zip fold...
rise 360
PaulTottle-112c's avatar
PaulTottle-112c
Community Member

This is the lesson I learnt today. Maybe this is the same or similar problem and I found a fix...

If I copy a course in Rise and then do edits and upload the copy to LMS I get a blank screen.

If I backup the original, do the edits on the original and upload the original Rise course, all is okay.

I also record the original identifier, then edit the new imsmanifest.xml file in the zip each time to use the same identifier. As an extra precaution.

NicoleWendler-5's avatar
NicoleWendler-5
Community Member
4 years ago

Hi Paul, 

I seem to have the same issue. I also copied a course in Rise, made edits and tried to update the SCORM file exported from the original Rise course that was stored in the LMS so far with another SCORM file exported from the copied Rise course. Now I have exactly the issue that the screen is blank for everyone who's completed or is in progress of the course. 

Do I understand correctly that manually replacing the identifier of the SCORM exported from the copied course by the identifier of the original file will fix this? 

Thanks,

Nicole

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    4 years ago

    Hi Nicole, For your new course version, please use this setting to reset learner progress, export the content again, and make sure the identifier is the same as the original course identifier in your lmsmanifest.xml file (since this is a copy of the original course). After making these changes and uploading the new output, learners should start from the beginning of the course when launching it.

    I hope that helps!

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