Forum Discussion
Course Marking Failed in Workday
I'm not positive if this is an Articulate issue or a Workday LMS issue. I have a course that has a pre-assessment and a final assessment. The learners must pass one or the other to get to an acknowl...
Hi - I am experiencing the same issue on a course and I have not enabled provide course grade in Workday. This is a SCORM file saved as SCORM 2004. Workday will record the course completion but the Learner receives a failed message for Grade. The vendor has set up the LMS completion correctly.
Hi Marie!
It sounds like your LMS (Workday) is reporting learner's scores incorrectly. Sorry to hear that, but I'd be happy to assist!
A helpful troubleshooting step would be to first test your course with SCORM Cloud. Which is a virtual LMS environment we use to determine if an issue lies with a customer's .story file, or the LMS itself. If you test your course in SCORM Cloud and the reporting status works as intended, then your issue is likely LMS-based.
Please let me know if you have any more questions!
Thank you for the email. I did test the file in SCORM Cloud. The file was fine; however, the issue was it was saved as 2004 SCORM edition 3. I retested SCORM 1.2 and SCORM 2004 edition 4. Both of these files worked as expected in Workday. The chatter in Workday is that Edition 4 of SCORM 2004 works with Workday but Editions 2 and 3 can have issues.
