Forum Discussion
Embed Vimeo is not working.
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
Hello elearning2,
Thanks so much for reaching out! Our team is investigating this bug where Vimeo videos are not displaying as expected in Rise 360. I have added your voice to the existing bug report. I'd like to share this article on how we tackle bugs, for your reference.
As a workaround, you can try either of these:
- Use the video's embed block. Here's how you can find this info:
- Open the video in Vimeo.
- Right-click on it.
- Click "Copy embed block".
- Use that embed block to replace the video's URL in Rise.
- Advise your learners to play the video on Vimeo. This will open a new window or tab on their browser where they can play the video without issues.
We're sorry if this has been slowing you down. We'll be sure to share any future updates on a fix in this thread!
We have the same issue. For the past 5 years we've been able to use the short vimeo link(i.e., https://vimeo.com/7XXXXXXX). Once we switched the Rise Embed to use the full iframe code from vimeo it worked again. So far we've had to update about 60 lessons and have another 100 or so to go.