Forum Discussion

elearning2's avatar
elearning2
Community Member
4 days ago
Solved

Embed Vimeo is not working.

The Rise 360 multimedia embed is not working. We have attached Vimeo links, but when we try to play the video, we can hear it but cannot see anything.    
  • LaurenDuvall's avatar
    2 days ago

    Hi everyone!

    Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.

    The good news: the provider has resolved the issue.

    Most videos should now load normally without you needing to do anything.

    If a video still doesn’t appear:

    1. Clear your browser cache.
    2. Reload the course.

    That should restore normal viewing.

    If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.