Forum Discussion
Embed Youtube Video - Error 153
I am having a similar issue. I sent Articulate an email last week and followed up 3 different times and still no response.
Case Number: 01334264
Case Details: I am creating a SL course. I have tried embedding 3 youtube videos and I keep getting an error (Error 153 Video player configuration error) once the course is published. (It also says I cannot view video during preview). I have tried to resolve this finding articles and youtube videos. I have tried clearing cookies and using different browsers and allowing 3rd party cookies. I would like to do this from Edge but I have tried Chrome as well. I am not sure what I am doing wrong.
If you are able to see my case number, I have a link to my course and the embedded codes.
Can you help me?
Hello chood1,
Thanks for reaching out! I see that my colleague Robby has reached out to you via email this afternoon in your case. You're in excellent hands!
Please let us know if you do not receive their email, I'm happy to check on this for you!