Forum Discussion
ERROR: Being used by another process
My files every now and they pop up with the error:
"the file XXXX' is being used by another process or you do not have the proper security permissions to access this resource"
Our IT Dept spent ...
I still have the issue at times but have found that if I first launch the Storyline program and THEN open my file from within the program, I don't typically run into the issue. In fact, if I attempt to open the file directly from my desktop or the file folder and get the error, I can usually close the error and go about opening the file by launching Storyline first. Hope that helps.
Hi April!
Thanks for coming back with what works for you: Launch Storyline and then open the .story file from there.
I'm sorry this error is persistent, but we appreciate you sharing this tip with others!
Thank you for this way around it. It has been frustrating have copy and rename the file every time I close and re-open it.
