Forum Discussion

RubinaPak's avatar
RubinaPak
Community Member
3 years ago

Error Message: being used by another process

I keep getting the following error message whenever I try to open the file, and not sure why. The program is not open anywhere else. I have to make a copy every time I want to open the file.  Please see the screenshot.

  • carolynkunz's avatar
    carolynkunz
    Community Member

    Hi Rubina,

    Sounds like you're accessing the file from a network.

    Articulate recommends that you work on your local hard drive (typically C: drive) when creating, editing, and publishing Storyline courses. 

    Best, Carolyn 

  • RubinaPak's avatar
    RubinaPak
    Community Member

    Ah, I figured it may be related to that. I normally save to the C drive, but I go back and forth between teleworking and in the office. I don't bring my laptop into the office. So, I copy the file from the C drive and place it on the shared drive. 

    Thanks for the response!