Forum Discussion
Error when exporting Rise course
Hi there, is anyone else having problems exporting a Rise course to html (i.e., Export type: Web)? I've been trying this morning, and I keep getting the message "Something went wrong, there was an e...
Hi everyone, I can't publish my Rise course now into Web file. I changed the % into the word "percent". Is there a rule of law that we can't use symbols inside Rise? Now I still can't export the Rise and still receiving this message from Rise "Something went wrong, there was an error exporting your course, please try again.". Here is the course: https://rise.articulate.com/share/Ka6RR0wYrGBH4Ph81OW_-UgAkdOmpqRa
Hi Richard,
Sorry to hear that you're running into this issue. The course itself looks fine on my end, but since it consists of multiple lessons and blocks, there's a chance that one of these might be causing issues for your course during publishing.
As a troubleshooting step, try clearing your browser's cache or using a different browser to export your course. If you are still unable to publish your course, please open a case with our support team here so we can have our support team take a closer look at your course.
