Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
Has anyone else been having "reversioning" issues with CSOD and Articulate?
When we try to update a course on Cornerstone the update takes days and sometimes there are unexplained issues.
For example: 1) a NEXT button won't advance (even though it works perfectly in preview) 2) Fonts change from Futura to Times New Roman 3) zoom picture features will not work.
Do you mean "reversioning" or "replacing"? If replacing, one tip I swear by
is to always "zero out" the files when replacing with new ones. It does
take a while for all the caching to clear out though even then, and courses
can look really wonky for a while.
Will,
By reversioning I mean we update the file of an already published course on the LMS.
What does "zero out" mean?Thanks for the help!
There are actually two methods for updating a course which are quite different so that is why I am asking about "reversioning" vs"replacing." For example, you can publish a new online course, and then tell Cornerstone that it should be the new version of an older course. This is "reversioning." Reversioning allows you to avoid any of these file replacement issues, but it does mean that not everyone gets the new version of the course unless you reenroll them in it, which then wipes out their progress.
Replacing is when you just write over the old course. When replacing, what I mean by zero out is that I delete all of the existing course files before uploading the new ones. This prevents Cornerstone from trying to figure out which ones have or have not changed and instead just replaces all the files. My suspicion (which I have no proof of, so maybe I should instead say my superstition) is that Cornerstone's file comparison process doesn't always do the best job at replacing files that need replacing and it leaves ones that should have been replaced. I could be wrong though. I just delete all the files first to rule out this possibility.
[Update 8/2018]: things have changed with the new Content Uploader tool to where you can no longer "zero out" all the files. However, it seems to do better with comparing and replacing the right files now, although CSOD is much more finicky about letting you Replace rather than Reversion. The imsmanifest file has to be almost identical to the previous one.]
Thank you so much for the help. Can't wait to try it and see if this solves the issue.
