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Do you mean "reversioning" or "replacing"? If replacing, one tip I swear by
is to always "zero out" the files when replacing with new ones. It does
take a while for all the caching to clear out though even then, and courses
can look really wonky for a while.
Will,
By reversioning I mean we update the file of an already published course on the LMS.
What does "zero out" mean?
Thanks for the help!
- Will_Findlay8 years agoCommunity Member
There are actually two methods for updating a course which are quite different so that is why I am asking about "reversioning" vs"replacing." For example, you can publish a new online course, and then tell Cornerstone that it should be the new version of an older course. This is "reversioning." Reversioning allows you to avoid any of these file replacement issues, but it does mean that not everyone gets the new version of the course unless you reenroll them in it, which then wipes out their progress.
Replacing is when you just write over the old course. When replacing, what I mean by zero out is that I delete all of the existing course files before uploading the new ones. This prevents Cornerstone from trying to figure out which ones have or have not changed and instead just replaces all the files. My suspicion (which I have no proof of, so maybe I should instead say my superstition) is that Cornerstone's file comparison process doesn't always do the best job at replacing files that need replacing and it leaves ones that should have been replaced. I could be wrong though. I just delete all the files first to rule out this possibility.
[Update 8/2018]: things have changed with the new Content Uploader tool to where you can no longer "zero out" all the files. However, it seems to do better with comparing and replacing the right files now, although CSOD is much more finicky about letting you Replace rather than Reversion. The imsmanifest file has to be almost identical to the previous one.]
- DanaHinman8 years agoCommunity Member
Thank you so much for the help. Can't wait to try it and see if this solves the issue.
- DanaHinman8 years agoCommunity Member
Will,
"Zeroing Out" has fixed the issue. Thanks so much for the suggestion.
- MichelleSusar17 years agoCommunity Member
How do you delete all of the files? I'm not seeing that option - only to modify content. Also, would "zeroing out" remove learner progress?
- Will_Findlay7 years agoCommunity Member
Hi Michelle, it sounds like you may have the new Content Uploader turned on because you used the term "Modify Content". The Content Uploader replaced what was previously called the "Course Publisher." The Content Uploader radically changes how SCORM courses are uploaded in CSOD and all of the discussion we had previously about publishing content is now obsolete. For example, what used to be called "Update Files" is now called "Modify Content." You can not currently delete old course files using the new Content Uploader as far as I can tell. It's a whole new ball game.