I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward. On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time. It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is. So some of the nuggets of wisdom that I've found are : Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports. If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module. When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly. Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up. I'll post more as I think or find them, but feel free to add to this list!

SCORM Cloud (scorm.com) is a great way to test out if your Articulate courses are working properly. I used this to confirm things that Cornerstone is telling me about whether issues are with my export settings or on their side. It could also be a way to host your files with better functionality and reporting capabilities by bypassing what Cornerstone uses by using their "dispatch" feature. Of course Articulate Online is probably the best way way to track, though I haven't tried their services yet.

SCORM versions with CORNERSTONE Hi all, our LMS administrator found a really helpful tool once CSOD upgraded allowing Storyline and SCORM 2004 compatibility. I believe the source is actually another LMS vendor but the results have been the same for us with CSOD. I've attached both the link and white paper pdf. In summary, they created some fantastic charts that shows the results of all SCORM publish variations. It helped us significantly when one of our training groups wanted to publish in SCORM 2004 in order to report on question level data versus the overall score and completion status we've been getting with SCORM 1.2. The settings we had been using didn't work with 2004 so this tool was invaluable to us. SCORM Publish Settings in Articulate Studio and Storyline Products

I am developing an SL360 course that our largest client needs to launch on Cornerstone. We are experiencing the common "black box" that many have described. Naturally, it's very time sensitive. I have to say that I was both relieved and horrified to find a 24 PAGE thread on Storyline and Cornerstone. YIKES! So, I have been reading through this thread and taking notes for the last 2 hours. I have compiled a list of all the things we need to do to make sure our SL360 course will work on CSOD. Please read through this and let me know if I have either missed something or gotten something wrong. Hopefully, this summary will come in handy for folks who are just beginning the SL3/CSOD journey. Here you go . . . Storyline/Cornerstone Compatibility Settings Storyline settings: · Browser size: Display at user's current browser · Player size: Scale player to fill browser · Do not check "Launch player in new window" · On restart: "When running in LMS, ignore Flash cookie" · Report status to LMS as: Completed/Incomplete · Publish as HTML5 w/ Flash Back-up (Remember, Flash is going away!) · Publish as SCORM 2004 (3rd. Ed) CSOD Settings · In the General tab of the catalog properties page make sure compatibility is turned off. (i.e., change CSOD Compatibility Mode setting to “none”) · Have CSOD turn off the table of contents for SCORM 2004 (i.e., Ask Cornerstone support to set Scorm2004TocMenuset to false.) · When updating a course, if changes are substantive at all, “Inactivate” any old courses and “Create/Publish” new course in CSOD Client's server environment: · Make sure csod.com is on client’s list of trusted sites Thanks in advance for your feedback!

Another helpful tip, at least for me - When publishing, I set my player settings using the Other Tab to Browser Size - Resize browser size to fill screen Player size - Scale Player to fill browser screen Check Launch player in new window Check Display Window with no browser controls Check Allow user to resize browser On my laptop screen, I ALWAYS have to resize the window, and/or fullscreen it as Cornerstone defaults the browser popup size to an odd size that's only about 1/2 the screen width. So at least this way, when I click the Launch button, the resulting browser window will fullscreen automatically.

Hi, I have several answers for you. We've been on Cornerstone for years and I've helped to implement it in various divisions of our org. Chris and Amy - you are correct that you can't delete, but that is good. We've had to find old courses and versions for audit purposes. If you delete the courses, you have nothing to show as to what occurred / was trained to - really important for Compliance courses. Rene - yes. I love it. I've worked with some others, each has their benefits and weak sides. It really depends on what your primary need is. I recommend getting a demo from each of your top runners. Carolyn - you have the option of using deep-linking - this is a new feature. Another option, which I use all the time is the "Curriculum". It allows you to group multiple learning objects together. You can even tell the system which one must be completed first, second etc.... Dawn - yes, When you proxy enroll, you have the option of selecting if the content should be pushed to users that already have it on their transcript. Bathre - if the changes that you have made are significant (ie, a new slide added) not just a minor update like a change of a picture or wording, you must inactivate the old published version and upload a new one. If you try to overwrite it, it will be all jumbled up. So, inactivate and then "create / publish" a new file and you're good to go. Everyone - no I don't work for CSOD, I've just been burdened with other LMS' in my career and love what this one can do in comparison.

JasonChan1

Community Member

12 years ago

Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

storyline 360

MatthewMason
Community Member
10 years ago
Hi all,

I'm currently working with a client that uses CSOD. They have Storyline content developed by an external 3rd party, who is using javascript to report to the (any) LMS.

The module in CSOD is reporting as complete but this is not marking the course as complete.

Any suggestions? Is the javascript an issue?

Matthew
- BruceHolliday
  Community Member
  10 years ago
  Hi Matthew,
  CSOD can use scorm zipped content such as SL, no problem. If you have the
  master SL file I would go that route.
  - MatthewMason
    Community Member
    10 years ago
    Thanks Bruce. My thoughts were the same. I think the javascript is causing the issue. The operating environment is quite interesting CSOD on IE8 through a Citrix environment. It needs to be as simple as possible.
MatthewMason
Community Member
10 years ago
Hi, We have added a 2004 scorm package developed in Storyline into our CSOD lms. We are getting different status for completion of the unit. In some cases, the transcript is showing a completion status of 'completed'. In the view box the status is showing as 'failed'. The storyline file is set to report as 'complete/incomplete'.

Any ideas where the 'failed' is coming from?

Thanks in advance.
- BruceHolliday
  Community Member
  10 years ago
  Hi Matt, I wonder if it originates in your quiz which by default are set to
  pass at 80%. Example 4 questions = 25%, drop one and it means a fail. Im
  happy to take a look if that helps.
  
  Bruce
MatthewMason
Community Member
10 years ago
Thanks Bruce. The pass was set to 100%. I have changed the output to passed/incomplete and this is now reporting as passed - not failed. The whole course is problematic. The developers built it so that if you failed the quiz the first time (the whole quiz not 2nd attempt on each question) it would take you back through the quiz but skip the questions you got right. This has been causing headaches with reporting as a 2nd attempt at the quiz might mean you only attempt 6 of the 12 questions - reporting a 50% grade, when in reality the other 6 were correctly answered the first time.
- BruceHolliday
  Community Member
  10 years ago
  Glad to be of help, sounds like a right nightmare.
NasserAmjad
Community Member
10 years ago
Hi,

I wanted to check again if anyone else has experienced issues with retry quiz in Articulate quizmaker 13 and Cornerstone. We previously had an issue with retry quiz button a few months ago and logged a post but noone else seemed to have similar problems so thought it may have been a one off issue. Just recently loaded another course built in Articulate and same issue is occurring. The same issue does not occur with other programs like Captivate, custom built Scorm 1.2 courses or older versions of Articulate.

We have courses that are only considered complete when user passes the final quiz at the end. What is happening is that when a user fails the quiz then clicks retry quiz button, it is sending the score again. For example I scored 40% and passing score was 80% so clicked retry quiz which immediately sent back another score of 40% without me even redoing the quiz so in total its now showing score of 80. Cornerstone then marked me as complete as it has combined the two scores which meets the 80% passing requirement. This is incorrect as I only got 40% so should remain as incomplete.

All the settings within Articulate look fine and there's no settings I can find within the quiz which would send back a duplicate score. Have tried loading to Scorm Cloud and it looks fine so seems to be a specific issue with Cornerstone and Articulate Quizmaker 13. Have also logged a case with Cornerstone support but they were not sure why it is happening.

Any help or assistance would be greatly appreciated.

Thanks
AshleyT-Pollard
Staff
10 years ago
Hi Nasser,

Thanks for sharing that here and I'm sorry about the difficulty you've encountered with Cornerstone and Quizmaker. Since it works in SCORM Cloud, please keep us posted on what you find out from Cornerstone so that any other users who come upon this thread with a similar issue can also benefit.
FionaMain
Community Member
10 years ago
I am trying to get an administrator to upload a Storyline course to CSOD and she keeps getting the error "Failed to unzip: Size mismatch 236;288 <-> 232;288" Has anyone else had this kind of error? The administrator says she's never seen it before but then they have barely used the LMS and this is the first Storyline course to be uploaded.

I should probably point out that this is the first time I've ever tried uploading a Storyline course to an LMS - we usually deliver via CD, so it could well be something simple that I'm just not getting.
- BruceHolliday
  Community Member
  10 years ago
  Hi,
  
  The problem appears to be a damaged zip file. Not the LMS.
  
  http://www.leaqea.com/size-mismatch-error-while-extracting-zip-file-20580.html
  
  Hope that helps,
  Bruce
- BruceHolliday
  Community Member
  10 years ago
  Hi,
  Just a thought have you tried to unzip it locally to see if does unpack?
  
  Kind regards,
  Bruce
FionaMain
Community Member
10 years ago
Hi Bruce,

Thanks for that. At least it gives me a place to start. I unpacked it to my hard drive and it worked fine and the file ran as usual. I just zipped as suggested when I'd finished publishing the file so assumed all would be OK. I may try zipping manually to see if that makes any difference although it sounds more as if it is a problem created once it leaves me. Possibly something to do with emailing. We have all sorts of restrictions set on emails and can't send zip files externally. This was an internal email but it may still cause problems. Will get the admin to try unzipping on her machine before upload and also try sending via the network rather than email.

Thanks for the suggestions.

Fiona
StephRivera
Community Member
10 years ago
Hello,

I need your collective help with a mobile issue on an iPad using CSOD's mobile app.

I have published Presenter '13 courses that are SCORM 1.2 and set to use HTML5 and launched via the Articulate app. On my iPad, I access the course using the CSOD app which then hands-off the course to the Articulate app to launch. Prior to iOS 8, the hand-off from the CSOD app to the Articulate app worked flawlessly, however since iOS 8, the hand-off no longer occurs. The CSOD app prompts me to download the Articulate app from iTunes but the app is already installed. So I just get stuck in a loop. As a test, I re-published the same course but unchecked the "use Articulate app" box and the course launches on iPad, natively in the CSOD app! Great, right? But if I download the course to view offline, things blow-up again! Can you please share known issues with this scenario? Also, I cannot determine if the issue is with the way the course is published (via Articulate), or if it's a problem with the Cornerstone app or Articulate app. Please, any help is greatly appreciated! I opened a case with CSOD but they are slow to respond and I need answers!!

Thanks all for any assistance you can provide!
Steph
AshleyT-Pollard
Staff
10 years ago
Hi Steph,

I'm sorry to hear about the difficulty you've had with this and I hope that CSOD or users here are able to assist you, as we're unable to support a custom or LMS specific mobile player app.
- StephRivera
  Community Member
  10 years ago
  Thanks Ashley! If I don't get a response here, I will post on the open forum. I'm keeping my fingers crossed!
CarolHudnell
Community Member
10 years ago
I am having diffifulty with some of my Storyline modules not displaying for some users. Users will launch the module and it does not load/display. It happens when users are using PC or Tablets. When I test the modules on my PC, iPad or other mobile device the modules respond well and play but that is not the experience of a large percentage of users. I have loaded the modules in SCORM cloud and they play as designed. Any ideas as to why I am getting inconsistent results when delivering the module through CSOD?

Thanks,

Carol