Forum Discussion
ZachAnderson-34
4 years agoCommunity Member
Export .vtt Closed Captioning - Consistent Crashing
Every time I export Closed Captioning (.vtt) from Storyline I get a 'storyline crashed' message and the file comes out as 0 bites. I don't want to reprogram the CC with every video update.
I'm us...
LaurenConnelly
4 years agoStaff
Hello Zach!
I'm happy to help! Are you saving the project to your local drive rather than a network/shared drive like OneDrive or Dropbox?
If not, I'd recommend saving the .story file to your local drive and then export the closed captioning file to a local folder like the Documents or Desktop folder.
We're happy to take a look at your project too! You can attach it to this discussion or upload it privately in a support case.