Forum Discussion

BethCouglerBlom's avatar
BethCouglerBlom
Community Member
3 years ago

Extra white space in markers

Hi there, is anyone else having trouble with lots of extra white space being added to markers? I can't seem to make the marker text box size small enough so that it doesn't add all the extra space, but then it doesn't add an automatic scroll bar into it either. This seems to be a recent Storyline change. There doesn't seem to be a way to turn off automatic scrolling in markers. Thoughts? Example attached.

  • Hi Beth!

    I've tested this on my end, and I'm not seeing any extra white space when using markers. The scroll bar appears when the text overflows. If you don't want the scroll bar to appear, make sure to resize the text box, so it fits all of the text.

    Let me know if you have additional questions!

  • Hi Lauren,

    Trouble is, when I resize the text box so that the scroll bar doesn't appear, it adds in a bunch of white space to the text box, as shown in the photo. Can I disable the scroll bar from appearing, like in other objects? It doesn't seem so.

    • LaurenConnelly's avatar
      LaurenConnelly
      Staff

      Hi Beth!

      Thank you for clarifying! There isn't a way to remove the scrollbars from appearing. If that feels like a dealbreaker when using markers, you could use a shape instead. I've created a sample slide where I've used shapes instead of markers. Feel free to copy/paste and add to your own project.

  • I'm having the same issue. I'd prefer to use markers, but I'm interested in seeing the project you shared. The link is broken, can you share again?

  • Hi Ryan!

    I'm sorry to hear about the issue downloading the project file. I can download it successfully using Lauren's link; kindly contact your IT team to open port 443 and add the endpoints in this article to resolve the problem on your end.

    Lauren used a shape with a Selected state containing the custom textbox. Please try downloading the file again after adding the endpoints. Let me know if the issue persists!