Forum Discussion

LindseyMorris's avatar
LindseyMorris
Community Member
7 years ago

Font changing when in preview/published

Hi,

I have created a course and the font is changing any time I try to preview a slide or publish the file.  The font is Interstate ExtraLight. I have tried:

-deleting/re-creating the affected text boxes

-Uninstalled/reinstalled Storyline

-Re-installed the font family on my computer

 

I then realized that it is not doing this in any other courses.  I have attached the file and was hoping someone could tell me what is going on with this font. 

Examples of this font can be found on 1.1 and all of 3.

I also noticed that Interstate Regular does not look right on 1.2.

Thanks!

Lindsey

  • I've been searching for a while and I know this is a 2 year old topic but I am still experiencing this issue. I am using Monserrate font family and all of them evert during preview and publishing. I have Update the fonts under the Design  -> Fonts menu. That didn't work. I also have checked and unchecked the "Display Accessible Text by Default" option. I've saved, closed and reopened story and none of these options have resolved the issue. I am on Storyline 360 V3.85.31840.0.

  • Do you have installed the Variable Font ? (storyline web player does not support variable fonts)

    if yes - deinstall this font and install the static version

     

  • That seemed to fix it but I am still checking with a few reviewers! Hopefully variable fonts can get filtered out or functionality improved to have them work as is!