Forum Discussion
Forgot to transfer ownership before subscription expired
My colleague made a course in Rise but forgot to transfer ownership to our company account before the subscription expires. Is there a way to transfer ownership?
Hi there, Chloe. Can you have your colleague reach out to us from the email that they used to create the content? They can reach my team here, and we'll help with next steps.
Kia ora,
Is it possible for someone to help me with this issue also.
Nga mihi nui
Lyn
Hi Lyn, we'd love to help! Please share your details in a case here, and we'll get back to you soon with next steps.
Hi Alyssa, unfortunately I´m facing the same issue. Can you please help me as well?
Thx,
Nick
Hi Nick! I'm sorry to hear that you're encountering the same issue.
I would suggest opening a support case here and including any files or screenshots that will help us investigate and troubleshoot the issue.
