Forum Discussion
Freezing issue due to internet fluctuation and high memory usage
We have observed that whenever there is internet fluctuation or disruption, the courses freezes after 1 or 2 screens. Is there a solution that doesn't freeze because of internet fluctuation/disconnection(is restored in 1-2 seconds)?
Also, we have observed that the memory usage shows more than 700MB and hence if there is any fluctuation in network then the courses freezes. Since there are no heavy images or videos, why does memory usage go so high?
Hello Jignesh,
It's probably best to contact our support team directly so that you don't need to wait for a response from the community.
https://articulate.com/support/contact/case
Hope that helps.
