Forum Discussion

MikeImage's avatar
MikeImage
Community Member
2 days ago

Gost alternate text in the translation document

Articulate Storyline 360 is adding alternate text to the translation document that doesn't exist in the source file. Specifically, the Alt text for "SUBMIT_BT 1" in the translation document changes to "Environmental Risk," even though this text is not present in the current source file.

Notably, "Environmental Risk" was previously the name of a button in another source file from the same course series.

Since slides and interactions are copied and pasted between courses, could there be a software cache that needs to be cleared?

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    6 hours ago

    Hi MikeImage, 

    Thanks for reaching out! I went ahead and tested your file on my end. I see the same behavior you mentioned with the "Environmental Risk" alt text populating in the exported Word Doc. 

    I've gone ahead and opened a support case on your behalf. I'd like our talented Support Engineers to take a closer look and investigate this further!

    We'll continue the conversation over in your case. 

    Have a great afternoon! 

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