Having problems with trigger not working in a slide with layers, hotspots, shapes

Hi Kris, 

Thanks for reaching out! 

Since your inquiry is mostly likely design or trigger related, would you be willing to share a copy of your project file here or in private by opening a support case so I can take a look at your project file? Additionally, if you're willing to share a copy of your file in this thread, I’m sure one of our talented community members will have suggestions for you as well!

Good morning.  For some reason, I get error message when I click on the link to open a support case.  I have attached the slide that is giving me problems.  When I got the closest to success, I was able to click on all 13 spots on the Workflow layer (4 of which point to other layers).  When I get returned to the Workflow layer, the prompt text box does not display to click here to continue.  If I return to one of the 4 points that go to other layers (any one of them) then the text box displays and allows the user to continue.

Here is another iteration of this slide but I moved the call outs for each spot into the states (learned something new.)  I also reduced the variable to only require learner to visit the four spots that tie to the other layers.

What is happening is that when the learner finishes a layer, the layer is hidden, but the timeline never restarts. Copy this trigger from the base slide, and paste it on each of the layers:

Change it to

Replace when the user clicks Rectangle1 to whatever they click to hide the layer.

Also, Visited is a built-in state that is automatically called when a button has been clicked, there is no need to set up triggers for that state change. In fact, having one may cause interference and unwanted results. A couple of layers have them. I would delete them.

Hi Walt.  I am having difficulties in another area of my project.  Would it be possible to connect with you to go over the project and make the needed corrections.?

Sure. Click on my little runner avatar and choose Contact Me.