Forum Discussion
AnnaSchwer
5 months agoCommunity Member
HELP: Course is not loading in older browser
Hey everyone!
I need your technical expertise!
For a client I need to design a storyline course. The course (published on a website) runs perfectly on all my devices and browsers.
But here's t...
KellyAuner
Staff
Hi Anna,
Thanks for reaching out!
I see you've submitted a support case and it's been assigned to my teammate, Darwin. You'll be hearing from them soon via email for further troubleshooting.
AnnaSchwer
5 months agoCommunity Member
Hey Kelly
I tried the Storyline Version 3 and it worked!
So my question is:
Is there a way I can purchase a serial number for Storyline 3?
This would be amazing!
Regards, Anna
- JoseTansengco5 months agoStaff
Hi Anna,
We don't offer Storyline 3 anymore, but one alternative solution is to publish your course using an older version of Storyline 360. You can look for a version here that matches the release date of the version of Storyline 3 you have installed and contact our support team to request a copy of the installer.
- AnnaSchwer5 months agoCommunity Member
Thank you Jose for this tip!
I will contact the support team.