Forum Discussion
KristenBjork
6 days agoCommunity Member
Help! In Storyline I can't get to illustrations...
I'm getting an error when I try to search for content. It says, "An error occurred while searching. Got status code unauthorized while attempting to GET..." This was my diagnostics. Can anyone he...
KellyAuner
6 days agoStaff
Hi KristenBjork,
Thanks for reaching out!
That doesn't sound right. Steve had a great suggestion: sign out and sign back in again. I'd also recommend ensuring that you've followed the steps to enable the network endpoints and ports listed here. If you're still hitting this snag, I'd like to connect you with one of our Support Engineers in a case!