Forum Discussion

LisaFerris's avatar
LisaFerris
Community Member
10 years ago

How to delete mystery countdown/ timer in player?

I've picked up a Storyline course that has been sitting for a while.  When I preview the player there's a countdown/timer at the top, per the attached image.  I cannot figure out how to delete it.  I even went so far to change the colors of timer text to the purple background but it still displays.  This course has no results slides, no questions, no variables.  There's nothing in the slide master.  I am stumped, though it's probably something dumb :)  Any ideas?  Thanks!

  • Hi Lisa, 

    Thanks for sharing the file here with us. I saw the same thing when I opened up your file, and nothing that would indicate where it was coming from - although it looks different than the normal Storyline timer you'll see in the link Michael shared. Did you possibly import in a Quizmaker quiz or slides from Presenter?

    I took your file and imported it into a new .story file and the timer element was no longer there, so I'd recommend doing that on your end to ensure it's removed. 

    • LisaFerris's avatar
      LisaFerris
      Community Member

      Hi Michael - Well, that's part of the problem - there is no results slide. There's an empty Question Bank, but other than that - nothin!

       

      Any other ideas where to look? Thanks!

       

  • Hi Lisa, 

    First, just an FYI that replying via email will include your signature here so you may want to edit the post to remove the information. 

    If you're able to share the .story file we're happy to take a look and see if we can figure out where the additional timer is coming from. 

  • LisaFerris's avatar
    LisaFerris
    Community Member

    Thanks very much - have edited my message  and am attaching a zipped file.  Since I contacted you I did add a question - but the timer existed way before I did that.  I notice that it is a 10 second timer so it might be related to a quiz timer.  Thanks for your help!

  • LisaFerris's avatar
    LisaFerris
    Community Member

    These slides might have come over via Presenter, though I don't think I created any quiz questions; simply don't remember.  I will pull it into a new story file.  Thanks very much for your help.

  • Yup - then it's likely lingering element of the Presenter course, so importing should solve your situation. 

    • Bronwyn-Botts's avatar
      Bronwyn-Botts
      Community Member

      Ashley, I am wanting to ADD a timer to the player like the one Lisa wanted to get rid of.  I've seen this with Presenter courses, but now I'm using Storyline 360 and need a countdown timer.  Is this not an option anymore?

      • LaurenConnelly's avatar
        LaurenConnelly
        Staff

        Hello Wesley!

        I'm happy to help! We currently have a timer in the Player for quiz slides. You can read how to add a timer to quiz slides here. We don't currently have a countdown timer that tracks all slides, but I'm sure this can be done with Javascript! I'll leave it to our community members to share tips on creating a timer for the entire course if that's what you're looking for.