Forum Discussion

CarlaSegurola's avatar
CarlaSegurola
Community Member
9 years ago
Solved

How to save Articulate 360 Rise file?

This should be more intuitive, but I assumed that anything created in Articulate Rise would automatically save since I didn't see the option easily to save it. Without warning, my computer must have updated and restarted overnight because my open browser page shut down. When I log into Articulate Rise, it doesn't appear to have saved my work. How does one save anything they have created? 

 

Thanks.

  • Hi Carla,

    As Phil said, it should be saving automatically with each change, so if it's not I'd definitely look further into the browser. You'll want to confirm that you're using one of the supported browsers here. 

    If you are using one of those browsers, one other thought is could you have two articulate IDs and inadvertently logged into the wrong one today? Anything beyond that, we will want to get you working with our Support Engineers one on one, and they can dig a bit deeper into your account! 

18 Replies

  • When I close and re-open Rise360, my course I've edited from a template is displaying the original template without the changes I've made? 

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Meera LYNN,

      Asking the obvious question: are you clicking on SAVE after making changes to the TEMPLATE? I've failed to do this a few times....

      • MeeraLYNN-4a9b9's avatar
        MeeraLYNN-4a9b9
        Community Member

        Is there a save button? I'm using rise360 browser version. Its the 30 day trial version which ought to be the full featured version.

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  • ShenayaPeries's avatar
    ShenayaPeries
    Community Member

    Hi, I want to save the course I made on rise 360 before my trial expires. I would appreciate feedback on how to do it.