Forum Discussion
Hyperlinks not working when using States
Hello, I'm fairly new to Storyline. I'm having issues with 4 separate hyperlinks each in its own text box. I want the viewer to visit each hyperlink in succession the hyperlinks that are not click...
Hello everyone!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Arabic hyperlinks, hyperlinks in states, and triggers that referenced hyperlinks might not work
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I am also running into this issue.
I have a text box that, in normal state, has a few lines of text. I then added a custom state that displays when the user clicks a button the screen.
In the custom state, there is a new line of text added (along with some other things that work fine). The new line of text is a hyperlink. It does not work and there is no indication that it is a link when you mouse over it.
Hi Christa,
While we don't have any new updates to share regarding the status of the bug, I wanted to recommend trying these workarounds that worked for some of our other users who ran into this behavior:
- Place the text with a hyperlink in the text or shape in the slide instead of adding it inside the object's state.
- If the customer prefers the text to be inside a state, add a hotspot on the slide that opens the link when a user clicks on it.
We're sorry to hear that you ran into this issue, and we'll be sure to let you know as soon as a fix is released.
I wound up using a workaround for now. Here's what I did in case it helps anyone else:
I put a text box (#1) on the screen with the info I needed.
I put a second text box (#2) exactly behind the first one (below it on the timeline). The second text box has the link and the other changes that would have happened in the state.
When the user clicks a button, it changes the state of #1 to hidden. That makes #2 now visible and the link in it works fine.Hi Christa!
Thanks for following up and sharing the workaround steps you found success with! I'm sure other users discovering this thread will find the information very useful!
Have a great rest of your week!
