Forum Discussion

MarkCairns's avatar
MarkCairns
Community Member
7 months ago

Hypertext links not working when in a scroll box

Hello Heroes,

I'm experiencing an issue where the hypertext links are not working when in a scroll box.

This is a new issue in Storyline 360. It used to work just fine in the past.
I'm using the latest build of storyline360. I've tested in Chrome and Firefox.

You can see the issue here - https://360.articulate.com/review/content/68269fbb-e1b5-44f7-a0ba-162a25b664f7/review

Has anyone come across this issue lately?

Any help would be appreciated.

Storyline file attached.

Thanks,
Mark

storyline 360
  • DaniellaPeters's avatar
    DaniellaPeters
    Community Member
    7 months ago

    Yes, my colleagues and I have had this same issue with hyperlinks not being clickable, except our links weren't even in scroll boxes. The only thing we can determine as a possible cause is it's a slide we recently made changes to (after the last Storyline update). The link was working before the update and now it's not. 

    Here's the post I made about the issues we're seeing.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      7 months ago

      Thanks so much for sharing your experience in this thread, Daniella. 

      I see in our records that you're working with our colleague Philam. You're in excellent hands as well!  

      We'll continue the conversation over in your personal case. 

      Have a great start to your week! 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    7 months ago

    Hi Mark, 

    Thanks so much for reaching out. I see that my colleague Chester is working with you. You're in great hands!

    We'll continue the conversation over in your support case. 

    Have a great start to your week. 

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