Forum Discussion

MASpencer's avatar
MASpencer
Community Member
10 months ago

Scroll bar in Dialog layer not keyboard-accessible

I just published and tested a course that uses dialog layers for feedback on question slides.  When testing the course with a keyboard (without a screenreader), I noticed that you cannot tab into the text box or control the scroll bar to read additional text.  

Please fix this so that sighted keyboard users (who don't need a screenreader) can scroll up or down in the text boxes using the arrow keys or Page Up/Down keys.  Or if there is a way to fix this, please let me know.  Thanks.

  • Hi Everyone!

    I’m happy to share that in Storyline 360 (Build 3.86.32028.0), we fixed a bug that some of you were running into:

    • Fixed: Automatic scrolling panel in Feedback Layers does not work with keyboard navigation.

    From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!

    If you run into any issues, please don't hesitate to reach out to our Support team in a support case. 

  • Correct -  I should have said, "put the text box inside of the scrolling panel"

  • A work around is to put the text inside of a Scrolling Panel instead of using the one generated by the Text Formatting.

  • MASpencer's avatar
    MASpencer
    Community Member

    Thanks. How do I put text inside a scrolling panel?  I can't seem to type it in or copy it from a text box.

    EDIT: Never mind, it looks like I have to drag the text box into the scrolling panel.

  • Hi Monica, 👋

    I'm sorry to hear you ran into this issue. I went ahead and filed this as a bug so our product team can take a closer look at the behavior you encountered. We'll be sure to leave a message here once we have new updates to share, and we apologize for any inconvenience this bug may have caused. 

    Thanks for coming through with workaround suggestions in the meantime, Ron! You rock! 😁

    Hope you both are having a great start to 2024! 🎉

  • Hi Everyone!

    I’m happy to share that in Storyline 360 (Build 3.86.32028.0), we fixed a bug that some of you were running into:

    • Fixed: Automatic scrolling panel in Feedback Layers does not work with keyboard navigation.

    From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!

    If you run into any issues, please don't hesitate to reach out to our Support team in a support case.