Forum Discussion
Rise 360 Not working
Hi Guys, my Rise 360 will not open. If I can get it to open, it's taking forever to load... Then when it does load it says 504 Gateway Time-Out.
I've restarted my computer, and checked my internet connection ((all good here))
It was working earlier, but now it's just not... I can open Review 360, but I can't get anything else to work, any ideas? Is anyone else experiencing this too?
Hi Sharon,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
- KarlMullerCommunity Member
Yes Rise is down. See https://www.articulatestatus.com/
- Ashleyphilli980Community Member
Okay, thank you!
Hello Ashley,
Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
Let us know if you still have issues, and we'll work closely with you.
- JuliaPupulinCommunity Member
Hi I still have issues with Rise and I am already really on a tight deadline that doesn't have time for this. Can you please get this working again, this outage has really ruined my entire week, i've had to work off hours just to get things done
- Ashleyphilli980Community Member
It's still not working. I was working last night from around 4-8 PM but when I went to open it this morning, it's (a) taking a while to load saying "your content is loading" (b) after about 5 minutes it shows the 504 Error.
- ConnieJonesCommunity Member
- SharonScabinCommunity Member
Hello! Still having issues with Rise. I can access the Articulate 360 Dashboard, but not Rise. Any chance it could be restored quickly?
- CurtisGlenn-2f9Community Member
Also still having this issue as is everyone on my team.
- SonyJohnyCommunity Member
Hi! It still gives a 504 error for me and my team. Any updates on when will this be up back again?
- TracyMontanoCommunity Member
Still having issues as well.
- CarrieAlbin-9f0Community Member
Also having issues and getting 504 Gateway Time-Out error.
- CarolynSiriaCommunity Member
Same ^^ - 504 Gateway Time-out
- SteffiDmello-f6Community Member
I'm still getting the 504 Gateway Time-Out error.