Forum Discussion
Images in markers with zoom function keep changing in preview mode in Storyline 360
When I'm working in edit mode, everything looks and works perfectly, but when I preview the slide, the images in the markers change. I've deleted and re-added the images and saved the story file, I've installed the latest updates to Storyline 360, I've restarted the program, and I've restarted my computer. Please help!
Hi all!
We just released Storyline 360 (Build 3.94.33511.0), which includes a fix for a bug that was reported in this thread: markers that were duplicated and had zoom enabled didn't display correctly.
To take advantage of this fix and others, all you need to do is update Storyline 360 in your Articulate 360 desktop app!
Hi all!
We just released Storyline 360 (Build 3.94.33511.0), which includes a fix for a bug that was reported in this thread: markers that were duplicated and had zoom enabled didn't display correctly.
To take advantage of this fix and others, all you need to do is update Storyline 360 in your Articulate 360 desktop app!
Hi John,
Thanks for reaching out!
We don't have any news at this time but we'll be sure to update this thread when there are updates to share!
Have a great afternoon!
Any update on this issue?
Hi Laurie,
Thanks for confirming the issue you see with the markers.
I'm sorry the workaround is taking more effort, but I’ve shared your voice with our team, and we’ll be sure to update you right here when we have more news to share!
Hi, Crystal. Thanks for your response and workaround. I recreated one marker from scratch, used my format painter from an existing marker, copied and pasted that new marker with my settings before inserting media, then added the new images with the zoom. I encountered the same problem. This means I'll need to create a new marker from scratch for every image I want to use zoom for. Obviously, this is a much more time-consuming method of creating markers when you work with a lot of them with images that have zoom, like I do. That stated, I'd be grateful if you'd update this thread if/when there's a solution.
Thanks for your help!
Hi there, Laurie. We are seeing some odd behavior when you duplicate markers with images that include the zoom function. If that sounds like your setup, can you try recreating the markers that are misbehaving? Creating a new marker and formatting them from scratch seems to be a workaround for now.
If that doesn't work, we're happy to have a closer look at your file here.
